Tekrehab Customer Privacy Policy

Tekrehab respects your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

This Privacy Policy describes how Tekrehab (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, interact with our services, or communicate with us, including via text messaging.

1. What Information We Collect

We collect information you provide directly, such as:

  • Contact details: name, phone number, email address

  • Service information: device details, service requests

  • Communication preferences: consent to SMS or email messaging

  • Website interactions: data collected through cookies and analytics

We do not collect sensitive personal data such as social security numbers.

2. How We Collect Information

We collect personal information when you:

  • Submit a service request or repair agreement

  • Opt in to receive SMS or email messages

  • Contact us for support

  • Use our website

We also gather non-personal technical data through automatic tools (e.g., cookies, analytics) to help us understand how visitors use our site.

3. How We Use Your Information

We use your data to:

  • Provide services you request (e.g., repairs, estimates, appointments)

  • Send service-related communications such as:

    • Repair status notifications

    • Appointment reminders

    • Estimates and confirmations

  • Respond to inquiries or support requests

  • Improve our services and website

We do not use your information for unrelated marketing unless you explicitly opt in.

4. SMS Messaging Consent

If you agree to receive text messages from us:

  • We will send messages only for service-related purposes (updates, reminders, notifications)

  • Message frequency depends on individual service activity

  • Standard messaging rates from your carrier may apply

You can opt out anytime by replying STOP. For help, reply HELP or contact us directly.

5. How We Share Information

We may share personal data:

  • With service providers who assist with operations

  • When required by law or to protect legal rights

  • In connection with a sale, merger, or business transition

We do not sell, rent, or trade your personal information for advertising.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Understand website usage

  • Improve performance

  • Personalize user experiences

You can disable cookies through your browser settings, though some features may not work properly without them.

7. Security of Your Information

We implement administrative and technical measures to protect stored personal data, including access controls and secure systems.

However, no system is entirely secure — we cannot guarantee absolute protection.

8. Your Choices and Rights

You may:

  • Opt out of SMS communications by replying STOP

  • Request access to your personal information

  • Ask us to correct or delete your data

  • Choose not to provide certain information (though this may limit service access)

To make a request or exercise your rights, contact us at:

Email: support@tekrehab.com
Phone: (765) 460-5149

9. Privacy Policy Updates

We may update this policy to reflect changes in law or business practices.
When we do, we will revise the Effective Date and post the new version on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy:

Tekrehab
support@tekrehab.com
656 W Main St, Peru, IN 46970